Did you use an Apple ID to register your account?
A common issue for iPhone users is that if they register for the app on mobile, iPhone allows them to sign up using an apple ID rather than typing in an email address, resulting in issues logging in on any other device and sometimes logging in on the same device. If this might be you, you’ll need to register a second time, creating a new account using your actual email address. This will solve the login issues you are experiencing and will also benefit you down the line when you may need to log in online using the desktop app on an internet browser.
Click below to register again, then log into your mobile app using your new credentials.
Does your password contain characters that are no longer accepted?
If you created a password containing symbols besides the following: !@#$%^&*, you will need to create a new password, as we have updated our password policy as of 2023.
Does your password contain characters that are no longer accepted?
If you created a password containing symbols besides the following: !@#$%^&*, you will need to create a new password, as we have updated our password policy as of 2023.
Does your password contain characters that are no longer accepted?
If you created a password containing symbols besides the following: !@#$%^&*, you will need to create a new password, as we have updated our password policy as of 2023.